Service & Delivery

We take pride in our service & delivery capabilities – offering dispatch of made-to-order products in 24 hours or less!

With more than 60 years of innovation, Huco is recognised as a world leader in precision coupling and piston air motor technologies. Backed by extensive application experience, utilizing the most advanced materials, Huco designs and manufactures innovative power transmission solutions that meet the most demanding customer requirements.

Truck and Clock
How does Huco deliver orders in 24 Hours?
Our commitment to lean manufacturing allows us to change jobs several times daily to follow customer demand. We have a continuous, hour-by-hour visual plan for every production job, which ensures that we maximize our capacity and ship orders within 24 hours.
  • We can quickly change the production schedule to accommodate new orders or changes in demand.
  • We can produce small batches of products to meet the needs of our loyal customers.
  • We can produce products in a variety of sizes and configurations to meet the needs of our customers.

What "customer satisfaction" means to us

Huco is committed to customer satisfaction. We believe that our customers are our most important asset, and we are always looking for ways to improve their experience. We have a team of technical sales engineers who are always available to assist our customers by email, phone or live chat.

Shipping & Delivery Information: All you need to know

Shipping Policies for Online Orders

When an item is marked as "usually ships within 24 hours," it indicates that if the order is placed prior to 11:00 AM (UK time), we will aim to ship it on the same business day. However, if the order is placed after 11:00 AM (UK time), we will ship it on the following business day in the UK.

All orders are processed and shipped direct from our manufacturing facility in Hertford, UK.

Fast and Reliable Shipping with Tracking

We have chosen DHL as our delivery partner because of their exceptional service. Their global network allows us to easily reach our customers worldwide, ensuring timely and “signature required” delivery of all our products. DHL's tracking system provides real-time updates, allowing us and our customers to monitor the progress of shipments at every stage.

Track Your Order

To track your DHL delivery, customers can follow a simple process which will display real-time updates for their Huco order. Firstly, customers can click the tracking link which they will receive by email. Alternatively, they can visit the official DHL website and navigate to the tracking section. If you require any help tracking your order, we have a team waiting to assist you.

Shipping Costs and Fees

We offer free shipping for orders from the United Kingdom, Europe, and North America, with no minimum order quantities. All the relevant shipping information and costs will be provided at checkout. Please note: if your order falls out of our free shipping order zone you may be required to pay additional import taxes and duties.

Fast Truck
Expected Shipping Times
UK
1 working day
EU
1-2 working days
USA
2-3 working days
ROW
3+ working days

Contact Us

All our customers can contact us via phone, email, or live chat. You will find our contact details here. We have experts available to help with all enquiries.

Our dependable products serve diverse key markets, including food processing, energy generation, textiles, medical advancements, packaging solutions, metals, machine tools, and material handling. Our operation-critical products can be found in the following applications:

  • Precision stepper and servo drives
  • Versatile dynamometers
  • Scanners
  • Pumps
  • Fans
  • Blowers
  • Mixers
  • Conveyors
  • Compressors

More Info

With a focus on precision engineering, Huco manufactures a comprehensive line-up of couplings designed for specific applications: Beam, Oldham, Uni-Lat, Bellows, and universal joints. Huco also offers high-performance piston air motors and other power transmission products.